Help & Questions

Q: Are the LED lights included?
A: Yes, all our light frames come with built-in warm LED lighting.

Q: What happens if the LED lights are not working?A: All Timber & Co LED light frames come with a 1-year warranty covering LED defects under normal usage conditions. If your LED light is not functioning properly, simply contact us with your order details and photos/videos of the issue. We will be happy to assist with a replacement or repair where applicable 

Q: Do you provide delivery?
A: Yes, we provide free doorstep delivery within Singapore.

Q: Are the products handmade?
A: Yes, every piece is carefully handcrafted with attention to detail.

Q: Is this suitable as a gift?
A: Absolutely! Every order comes with a gift box, complimentary gift card, and paper bag.

Q: How do I order?

A: Simply place your order through our website or DM us on Instagram.